The Twin Faces of Public Sector Design - new article

Jonathan Craft (University of Toronto) and I have published an article in Governance that scrutinizes design thinking and its applications in the public sector. Responding to growing interest in design thinking in the halls of today's governments, this article provides both scholars and practitioners with a critical appraisal of the opportunities and shortcomings design thinking presents to public policy makers.

The article is open access, thanks to funding we've received from the Ontario Government. You can access the article here.

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