Archive for June 2012

New paper: "Open Dialogue" and the Government of Canada's Use of Twitter

This week I presented a paper at the annual meeting of the Canadian Political Science Association in Edmonton. The paper looks at the Government of Canada's use of Twitter. First, the paper evaluates the extent to which government department and agencies use Twitter for democratic engagement, as promised by Government officials and in the recently announced "Open Dialogue" plank of the Government's Open Government strategy. The paper next reports on preliminary results from interviews with federal civil servants, exploring how well-established tenets of public sector bureaucracies can limit the scope for government-citizen engagement via social media.

You can download the paper here.

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